JAMES McMEEKING

Experienced tech professional with over 12 years of technical solutions expertise, designing and implementing complex multi-region cloud-based systems, primarily on AWS, for use in secure environments. Fluent in Infrastructure as Code, development pipelines, serverless and resilient architectures, and automation with experience delivering secure and compliant systems in regulated environments. Primarily enjoys the fast-pace and challenge that the tech industry brings, but is also driven by a desire to improve the world through technology and make a positive difference to peoples’ lives.

Professional Experience

Apr 2023 - Present

EIDO Healthcare Ltd — IT Engineer

Primary solutions architect for internal and customer-facing systems. Responsible for designing, developing, deploying, and maintaining global full-stack (Python & Node) applications and AWS infrastructure to support EIDO’s significant user base as well as overseeing internal IT operations.

Build and maintain full-stack applications for a global user-base
Design, deploy, and maintain AWS infrastructure using Terraform and Ansible
Implement and maintain CI/CD pipelines for app development and deployment
Retained oversight of IT operations, including incident response and endpoint management

Sep 2020 - Apr 2023

EIDO Healthcare Ltd — IT Administrator

Evolved role from IT generalist into solutions/infra architect and devops engineer, designing and implementing cloud migration strategies to AWS for various internal systems. Managed daily IT operations, ensuring uptime, security, and CE+ compliance across all company systems.

Planned and implemented AWS migrations, utilising VPCs, RDS, and security best practices
Managed cloud-hosted infrastructure to achieve 99.9% uptime for critical services
Developed automation scripts (Python, Bash) to optimise system administration
Created documentation and policies to enforce IT best practices and compliance

Jul 2018 - Jul 2020

Jigsaw Systems Ltd — Professional Services Engineer

Delivered technical solutions for clients, including architecture design, implementation, and support across an extremely diverse range of technologies. Handled project scoping, design, and delivery to ensure solutions met individual customer needs from SME to mid and large-scale environments.

Configured and deployed servers, endpoints, and cloud services
Designed technical solutions and automation workflows for client projects
Provided documentation and support for service desk operations
Advised clients on infrastructure and application deployments

Aug 2017 - Jul 2018

Jigsaw Systems Ltd — Technical Support Supervisor

Led 1st line support team, providing technical oversight and designing workflows to enhance support efficiency across a broad product range, including networking and storage solutions.

Developed training materials and optimised workflows via Salesforce CRM
Served as escalation point for complex technical issues
Supported hardware/software troubleshooting for enterprise clients

Apr 2015 - Aug 2017

Jigsaw Systems Ltd — Technical Support Advisor

Provided 1st line technical support, resolving issues for B2B and consumer clients across various technologies.

Mar 2014 - Mar 2015

SASIE Ltd — Systems Administrator (Windows & Linux)

Managed all IT systems, including website maintenance and infrastructure administration, for Windows and Linux environments.

FLUENT IN

Python, Bash, ZSH
NodeJS, React, Vue
Multi-region app design
Terraform
Containerisation (Docker, ECS)
Git & GitHub/GitLab
Linux & macOS Sysadmin
AWS & O365 Admin
Virtualisation concepts
Config Management (Ansible)
CI/CD (GitHub Actions, CircleCI)
OpSec/InfoSec
Full Stack Development
Service Reliability
Incident Response
Compliance (Cyber Essentials +)
Network Admin and Security

FAMILIAR WITH

AI/ML Concepts
Azure Admin
VMware, HyperV, KVM
Jamf/Intune/MDM Admin
NoSQL Databases
PostgreSQL, MySQL, SQLite
Modern languages (Go, Rust)

INTERESTED IN

Open Source Solutions
Automation
Mesh Networking
Distributed Computing
ML/AI Solutions

CERTIFICATIONS

AWS Certified Professional
Apple Certified Support Professional
Azure Fundamentals
Apple Certified Mac Integrations
Jamf Certified Tech
Basic DBS Check

EDUCATION

Level 3 Apprenticeship in IT and Professional Telecoms
Nottingham Trent University - Physics (no degree acquired)
A-levels in Physics, Maths, and Chemistry

ACHIEVEMENTS

Designed and built a complex Python-based CMS for the UK's leading medical information provider
Moved from "IT person" to solutions architect, full-stack developer, and infrastructure architect in 2 years
Achieved Cyber Essential Plus certification within 6 months of starting a new role
Personally developed and implemented an employee onboarding workflow for a FTSE 250 company
Built a business-grade PBX from scratch in two weeks using Asterisk

HOBBIES & INTERESTS

Hobbies are DIY, electronics, and weightlifting. Interests are mixed-martial arts, technology, science, philosophy, history, and learning